Terms and Conditions – EkoAfromart.ca
Welcome to EkoAfromart.ca. These terms and conditions outline the rules and regulations for the use of our website and services.
Welcome to EkoAfromart.ca. These Terms and Conditions apply to the use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.
1. General
EkoAfromart.ca is operated by Eko Afromart Inc., a Canada-based online grocery delivery service specializing in African and Caribbean food items. These Terms and Conditions govern your use of our website and services. We reserve the right to modify these terms at any time without prior notice. Continued use of the website implies acceptance of any changes.
2. Eligibility
To use our website and make purchases, you must be:
At least 18 years old, or the age of majority in your jurisdiction;
Capable of entering into a legally binding agreement.
By placing an order, you confirm that all details provided are accurate and complete.
3. Product Availability and Pricing
All products listed on EkoAfromart.ca are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
Prices are displayed in Canadian Dollars (CAD) and are subject to change without notice. Taxes and delivery charges will be added where applicable and shown during checkout.
4. Orders and Payments
Orders placed through EkoAfromart.ca are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
We accept payment via approved online payment platforms. By submitting payment, you authorize us to charge the full order amount to your selected payment method.
5. Delivery Policy
We aim to deliver your items on the selected delivery date. However, unforeseen circumstances (such as weather, traffic, or supplier issues) may cause delays. We will notify you if we are unable to meet the estimated delivery time.
You are responsible for ensuring someone is available to receive the order. If no one is present, re-delivery may incur additional fees.
6. Returns and Refunds
Our Return & Refund Policy outlines the circumstances under which returns and refunds are accepted:
Perishable items: Must be reported within 6 hours of delivery, with supporting evidence (e.g., photos).
Non-perishable items: Eligible for return within 72 hours, provided complaints are made within 6 hours of delivery.
Refunds may be issued to your EkoAfromart Wallet or bank account, depending on the case. For full details, please review our Return & Refund Policy.
7. User Accounts
To access certain features, you may need to register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
We reserve the right to suspend or terminate accounts that violate our terms or are suspected of fraudulent activity.
8. Intellectual Property
All content on EkoAfromart.ca, including logos, text, graphics, images, and software, is the property of Eko Afro Caribbean. or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without prior written permission.
9. Limitation of Liability
Eko Afro Caribbean. shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
The use or inability to use our website;
Delays or failures in delivery;
Any products received through our service.
We do not guarantee that our services will be uninterrupted or error-free.
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Province of Alberta, Canada. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of Ontario courts.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: [email protected] or [email protected]
📞 Phone: +1 (780) 236-2706